General Information
Memberships are $24.92 U.S. for residents of the U.S. and Canada for 12 months. Memberships are $29.92 U.S. for residents outside the U.S. and Canada for 12 months. This additional $5 charge for non-US & non-Canadian residents is to offset increased International shipping rates for the fulfillment of Local 83 membership kits. For U.S. and Canadian memberships, acceptable forms of payment include: Visa, Mastercard, American Express, U.S. check or money order. For memberships outside the U.S. and Canada, Visa, Mastercard, American Express, and international money orders are accepted.

The Local 83: Listeners’ Union Fanclub was formed to bring John Mayer and fans closer together and to provide an easy way for members to obtain John Mayer concert tickets ahead of the general public. The abuse of a fanclub membership and those privileges included will not be tolerated.

• No refunds will be offered after 10 days of joining or renewing a membership. If a member has ordered tickets through John Mayer Ticketing, no refund will be offered for the membership.
• Only one membership is allowed per person. If multiple memberships are found for one person, these memberships will be cancelled without a refund.
• Memberships may not be sold and/or transferred. If a member is found to be selling his/his membership, the membership(s) will be cancelled without a refund.
• Tickets purchased through the fan club are intended for personal use by the member. Musictoday strictly prohibits the resale of any tickets obtained through this site for more than the purchase price. If you are found to be or we in good faith believe you are reselling, trading or brokering tickets for profit that you purchased through this site, we may at our sole discretion cancel your fan club membership and other fan club memberships in your name managed by Musictoday. We may, at our sole discretion, cancel all or part of your ticket order and all or part of other pending orders in your name and/or put all or part of your orders and all or part of your other pending orders in your name at will-call for pick-up only by you. If we cancel your membership, you will not receive a refund for the membership fee. If we cancel your tickets, a refund of the total face value of the tickets minus a $7 per ticket processing fee will be issued to the card used to place the order. No other service, processing or shipping fees charged at the time of purchase will be refunded. If tickets are placed at will-call, only the person whose name is on the order can pick them up. No will-call name changes will be allowed. We reserve the right to investigate, cancel, or will call all orders we in good faith suspect to be in violation of this policy. We reserve the right to cancel all memberships we in good faith suspect to be in violation of this policy. We are the final authority on the interpretation of the rules in this policy.
• Members are responsible for updating their information with the Local 83: Listeners’ Union Fanclub. This can be done at any time by clicking on the "Member Info" link after login.
• Members who join before or during an active ticketing request period will still be eligible to order tickets to the shows featured in that request period. Once a ticketing request period is no longer active, any members who join the Local 83: Listeners’ Union Fanclub will not be eligible to order tickets until the next ticketing request period commences.
• By joining, fan club members will receive monthly emails updating them on news, tour information and all fan club promotions. Email is the primary source by which we communicate with members and thus any member that does not want to receive email updates must opt-out by contacting Musictoday customer service at jmcs@musictoday.com.

How To Join
Please click on the "join" link on the left to join on line. You will receive a confirmation recognizing your date of membership as soon as we receive payment. The sooner you join, the earlier your membership will be dated.
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NOTE TO EXISTING MEMBERS: The magazine subscription will be offered to you at the time of your renewal grace period. We regret that we can not offer this to you at the launch of this new benefit, however this was a rule set forth from the magazine publishers that due to legal issues.
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FAQ

CHAT

Q: Does John go in the chatroom? How often?
A: Yes, he has been sighted in the chatroom a couple of times. How often? He comes and he goes like any other member of Local-83, but there's no mathematical equation in figuring out when he'll be in.

From time to time, John will hold a scheduled chat. Specific details for the chat will be announced a week or two in advance.

Q: Are there any rules to using the chat room?
A: Only one. Members are encouraged to freely discuss anything they like, but the posting of threatening or gratuitous content for the purposes of intimidation or presenting inappropriate content to children is strictly prohibited and could result in the loss of a person’s membership. Otherwise, enjoy!

Q: How do we know that it is really John in the chat room for the live chat?
A: It’s him.


CONTACTING THE ARTIST

Q: Can I contact John?
A: Local-83 provides several forums (chats, “Dear John” and others) as means to provide access to John Mayer. That is generally the best way to go about it. We encourage members to email brief questions and comments to John Mayer at Dearjohn@local83.com Selected entries will be answered by John Mayer on a regular basis.

MESSAGE BOARDS

Q: Are there any rules to using the message board?
A: Only one. Members are encouraged to freely discuss anything they like, but the posting of threatening or gratuitous content for the purposes of intimidation or presenting inappropriate content to children is strictly prohibited and could result in the loss of a person’s membership. Otherwise, enjoy!

Q: How do I post pictures to the message board?
A: You need to use a little HTML. In the body of the message, just enter the following:

<IMG src=" ">

Keep everything (including the < and the > on one line. In between the " " you should paste the URL of your picture. It must be available on the web.

So, if your picture was at http://www.idontknowhtml.com/help.jpg, you would enter:

<IMG src="http://www.idontknowhtml.com/help.jpg">

You can't post pictures from your hard drive. They have to be on the Internet somewhere to post them, because you have to have a URL to access it. You need to post your picture on picturetrail or some thing like it (if it's only one you want, see yahoo tip above) THEN post it here.

Current Local-83 members have requested the following advice on message board etiquette be posted:

1. Use “Search” for an Existing Thread: There may be existing message threads that address I topic you wish to discuss. The “Search” button is located at the top of the message boards. It's a great feature. You can search by subject, member name and stuff like that.
2. Members have asked that people refer to this document as well as “Membership Policies” before posting questions regarding tickets, chats and other services provided by Local-83.
3. Before posting something asking for information, please make sure you have checked other threads to make sure the question hasn't been posted already.


Ticketing

Q: What are my chances of getting seats through John Mayer Fanclub Ticketing?
A: While we can't absolutely guarantee that you will get tickets for all of your requests, in most cases all requests made with a valid credit card will be filled. Seats for high demand shows such as Madison Square Garden may be more competitive.

Q: How do I know if my order went through?
A: You can check your ticket status directly within the fan club web site (dates and times will be posted). Log onto the web site and visit the John Mayer Ticketing section where you can access your ticket request information by clicking on "check ticket status".

Q: Will I get better seats through John Mayer Fanclub Ticketing than through other ticket outlets?
A: We have reserved what we consider good seats for John Mayer Fanclub members. While not everyone will be placed in the first few rows from the stage, we have made every attempt to reserve seats with a decent view. Due to day of show floor and equipment changes, we cannot guarantee that all seats will have an unobstructed view. With regards to ticketing, the main goal is to get all the John Mayer Fanclub members in the door.

Q: How are seats assigned?
A: Seats are assigned on a first-come, first-serve basis. We assign the best available seats to each order as it is placed.

Q: How many tickets can I request?
A: Four tickets per member, per show.

Q: What are the different seat types, and if I choose "best available", will I get best available?
A: Depending on the venue, we offer different types of seats at different price levels. Generally the seats are named according to sections of the venue, for example pavilion or lawn. For the best chance at getting a seat, choose "best available" from the seating selection.

Q: If I order 2 tickets for a single concert will the seats be together?
A: Yes.

Q: What if I have a friend who is also a member and we both order tickets, can we sit together?
A: Sorry, we can't place multiple groups together, but in most cases, you will be seated next to other John Mayer Fanclub members.

Q: How do I know where my seats are?
A: Members will not have access to seating grids on the John Mayer Fanclub. Please consult the venue website.
Q: When is my card charged?
A: Immediately. Your card will be charged as soon as you submit your order.

Q: How do I cancel or change my order?
A: All ticket sales are final. No cancellations or returns or exchanges.

Q: What if I don't want my seats?
A: You may give your seats away or sell them at face value unless your tickets have been left at Will Call.

Q: When can I expect my tickets to be delivered?
A: We typically ship tickets approximately 2 weeks prior to the show date. If you have not received your tickets one week prior to the show date, please contact our Customer Service department jmcs@musictoday.com. We send all tickets via 2-day express delivery. On the day your tickets ship out, you will receive email from us with your tracking number and specific delivery date.

Q: Can my tickets be sent through the regular mailing service?
A: Currently, the only delivery service we offer is a 2-day Air. This method provides reliable tracking capabilities and helps us maintain full accountability for the delivery of your tickets.

Q: What if nobody is there to receive the package?
A: Due to the value of the packages we send out and to ensure successful delivery to you, please make sure you give us an address where you will be during daytime hours. Many of our customer’s have their tickets shipped to their business address for this reason. If three attempts are made without success, the tickets will be returned to us. We can resend them to you for an additional ship fee of $8.00. If we need to overnight the tickets in order for you to have them by the time of the show, that fee increases to $10.00.

Q: How can I track my package?
A: When your package is shipped, we will send you an e-mail with the tracking number. You can click on that number and it will take you to the carrier’s website for tracking.

Q: What if I need to change my shipping address?
A: We are able to change your shipping address as long as your tickets have not already been shipped. Please email johnmayertix@musictoday.com to request an address change. If you need to change your address once the tickets have been shipped there will be an additional $10 charge.

Q: Where should I send my tickets?
A: We recommend sending your tickets to your place of business if you work during the day. Please remember that they cannot deliver to P.O. boxes, Our carrier guarantees delivery to a business by 4:30 P.M. and to a residence by 7:00 P.M, so please keep this information in mind when choosing your shipping address.

Q: Why do we ship 2 Day Air?
A: Due to the value of these tickets, and the critical nature of prompt delivery, we use a service that allows both the customer and the company to track the package until it is in your hands. When your tickets are shipped, you will be emailed your tracking number and specific delivery date.

Q: Will John Mayer Fanclub Ticketing replace lost, stolen, or destroyed tickets?
A: Sorry, but lost or stolen tickets cannot be replaced. If your tickets are mutilated or destroyed we can only replace them if you can provide proof (such as the remains of the tickets). Any claims for replacement tickets must be made prior to the show date. If the John Mayer Fanclub staff judge your claim to be valid, arrangements will be made for you to receive replacements at the venue Box Office on the show date only. General admission or lawn tickets will not be replaced under any circumstances.

Q: Can I get special needs tickets through John Mayer Fanclub Ticketing?
A: Yes, when available, we offer a limited number of special needs seats for each show. We request that you submit a doctor's letter, on his/her letterhead, stating that the special seating is warranted. It is not our intention to inconvenience those with a genuine need for these seats, but to rather help insure that we can fill all legitimate requests. Please fax your letter to customer service at 434-984-6798. In cases when Special needs seating is not available, we ask that you contact the Venue with your request.

Q: Can I get a refund for my tickets?
A: We do not offer refunds for tickets.

Q: When it says they go on sale at 11am, does that mean 11am EST so 8am PST?
A: Yes, all times are eastern unless otherwise noted.

Q: If I have extra tickets to a show, how should I go about selling them?
A: To encourage a scalper-free environment, members looking to buy or sell extra tickets at face value are encouraged to do so within the confines of this website. Should a member encounter a person scalping tickets either on this site or another such as eBay, we encourage that member to report the incident to Musictoday.
The John Mayer Fanclub (Local-83) expressly forbids and actively combats the scalping of John Mayer tickets in any fashion. To this end, ticket brokers are prohibited from joining the John Mayer Fanclub, and if a member is found selling tickets for profit, his/her membership will be voided without return of the membership fee.

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How To Renew
You will be notified to renew your membership 30 days before your expiration date. It is the member's responsibility to renew their fan club membership. You will have the ability to renew within the Member Info section of the fan club, beginning 30 days prior to expiration. Local 83 will not accept requests to renew prior to 30 days before your expiration date. No exceptions will be made after the 30 day grace period has ended.

Memberships are not automatically renewed. Local 83 will not accept requests for automatic annual renewal of memberships.

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Gift Membership Cancellation Policy
Gift Memberships must be activated, by the recipient, within 30 days of purchase. Gift receivers may do so by logging on to the activation site provided in the gift receipt email. All gift receivers have 10 days from the 30th day to choose to cancel their membership for a full refund. All refunds will be credited to the original Credit Card used to purchase the membership.
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Legal Policies

Anti-Scalping Policy
The John Mayer Fanclub (Local-83) expressly forbids and actively combats the scalping of John Mayer tickets in any fashion. To this end, ticket brokers are prohibited from joining the John Mayer Fanclub, and if a member is found selling tickets for profit, his/her membership will be voided without return of the membership fee.

As part of our efforts to keep brokers out, we will specify guidelines for ticket purchasing on the web site, and will email members ahead of time as to any changes to these policies. To encourage a scalper-free environment, members looking to buy or sell extra tickets at face value are encouraged to do so within the confines of this website. Should a member encounter a person scalping tickets either on this site or another such as eBay, we encourage that member to report the incident to Musictoday.

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Taping
John Mayer allows audiotaping at almost every live performance. No soundboard or power feeds are provided.
Taping is limited to audio-only, using only microphones. Wireless receivers are strictly prohibited. We sincerely appreciate all of John's fans, so we ask that you please be considerate of those around you by not obstructing anyone else's view of the performance.
All recordings must be used for personal use or trading only. Selling or commercializing any recording is illegal and will jeopardize taping privileges for everyone.
In addition to helping fans recreate the live experience, we hope tape trading will foster greater interaction within the fan community. Any method of trading that does not involve personal fan interaction defeats the spirit of this goal of the taping policy and is not authorized.
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Audio/Video
All audio and video performances belong to John Mayer and are not available for promotional use without the explicit prior written consent of John Mayer Productions. Please read our Bootleg Statement for more information.
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Web Sites
John Mayer endorses the creation of fan web sites; however, the images found on http://www.local-83.com and http://www.johnmayer.com/ belong to John Mayer and may only be used with John Mayer Productions prior consent.
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Print
All lyrics, CD covers, and othis original artwork designed by or for John Mayer belong to John Mayer. Please respect John Mayer's ownership and refrain from infringing upon copyrights.
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Bootleg Statement
A notice to John Mayer fans about Bootleg Recordings, Television and Radio Broadcasts:

The proliferation of commercial resale of concert recordings has become a concern to John Mayer. Commercial bootlegs are not only excessively priced and of inferior quality, but primarily, they are illegal in use. We turn to you to assist us with putting a stop to this illicit use of John Mayer's music. If you see John's music being used in what you feel may be an uncomfortable situation, we ask you to notify us by e-mail or fax. Please provide the date, time, station, program name and song used. We encourage you to email or fax us the name and locations of any retailers or distributors of bootleg CD's along with the titles and quantities in stock. With your help we can stop the proliferation of illegal recordings and preserve the privilege of John Mayer fans to record performances. We can be reached by e-mail at info@mickmgmt.com or by fax at (212) 233-6648. Thanks.
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Official Contest Rules

By entering or participating in the John Mayer December Click-In Contest, (the "Contest") you agree to all of the following rules:

How to Enter: No purchase is necessary to enter the Contest. The Contest will be announced on the Local-83 web site. Those wishing to enter the contest may do so by sending their name and member number via email to  JohnMayerContests@musictoday.com. The subject of the email should read “December Click-In Entry”. Any error or omission in the information in the entry will void the entry. Any error or omission in the information on the email could void the entry. There is a limit of one (1) entry per person. If multiple entries are received from any person, only one entry can qualify to be chosen as a Winner. By participating, all entrants agree to abide by these Official Rules.

Eligibility: The Sweepstakes is open to legal residents of the United States who are 16 years of age or older. Proof of age may be required. Employees of Mick Management, Musictoday, Inc. ("Musictoday") and their respective affiliates and members of such employees' immediate families or households are ineligible to participate in the Sweepstakes.

Entry Deadlines: All mail-in entries for the Sweepstakes must be postmarked on or before midnight on the date set forth for each specific Contest. Local-83 Fan Club member click-in entries must be made online on or before midnight, December 30, 2006. Winners will be selected on January 1, 2006 and notified by email or telephone.



Winner Selection and Notification: The odds of winning are dependent upon the number of eligible entries received. The decisions of John Mayer and Musictoday are final and binding in all matters relating to the Contest. Any attempted second entry shall be discarded and the entrant may be disqualified from the Contest at the discretion of John Mayer and Musictoday. Entries are the property of John Mayer and Musictoday and will not be returned. Winners will be notified by email. If a winner cannot be reached after a reasonable effort has been made, or if an entrant is found to be ineligible, an alternate winner may be selected. Winners will be selected from all eligible entries received. Winners may be required to sign and return a release and affidavit before claiming prize, at the discretion of John Mayer and Musictoday.

Prize: John's official hand-written setlists from his 9-23, 9-26, 9-29, 9-30, 10-9 and 10-11 show performances for 2006.

General Conditions: The Contest is void where and to the extent prohibited by law and is subject to all applicable laws, including, without limitation, federal, state, and local laws and regulations. In the event of non-compliance by any winner with the official rules of the Contest, an alternate winner may be selected. Prizes are non-transferable. Return of any prize or prize notification as undeliverable will result in a disqualification of the winner and an alternate winner may be selected. All prizes will be awarded. Except where legally prohibited, acceptance of any prize constitutes permission for John Mayer and Musictoday to use each winner’s name, photograph, likeness, voice, address (city and state) and testimonials, in printed, broadcast or other media, whether now known or hereafter developed, in perpetuity, in any manner it deems appropriate in connection with promoting this or any other Contest and/or promotion sponsored by it, without further compensation to the winner.

Releases: By participating, entrants agree that John Mayer and Musictoday, and those involved in the development, production (including prize suppliers), implementation and distribution of the Contest and their respective parent companies, affiliates, subsidiaries, service providers, and agencies, and their directors, officers, agents, employees, attorneys, and any other person or entity associated with such entities and/or promotion (hereinafter collectively called "Promoters"), shall not be liable for any claims, damages, losses or injuries, including any third party claims, arising from or relating to, in whole or in part, the Contest, including entry and participation in the Contest and acceptance, possession, use or misuse of the prizes. Promoters shall not be liable for entries that are delayed, lost, misdirected, misdelivered, marked postage-due, illegible, mutilated, incorrect or incomplete, and such entries will not be eligible for the Contest. Promoters shall not be responsible for any technical malfunctions of any telephone network, computer on-line system, computer equipment or software; program malfunctions or other failures; delayed computer transactions or network connections; any errors of any kind, whether human, mechanical or electronic; or any combination thereof, including, without limitation, any injury or damage to the computer of any entrant or any other person related to or resulting from downloading any part of the Contest. Any person attempting to defraud or in any way tamper with the Contest will be ineligible for prizes and may be prosecuted to the full extent of the law. John Mayer and Musictoday reserve the right, in their sole discretion, to cancel or suspend a Contest should viruses, bugs or other causes beyond its control corrupt the proper administration or security of a Contest. John Mayer and Musictoday reserve the right to modify the rules of the Contest in any way or at any time, as long as reasonable notice is given. All taxes on any prize won are the sole responsibility of each winner, including, without limitation, any federal, state, or local taxes, which may be deemed applicable in such winner's jurisdiction of residence. Each Contest shall be governed by the laws of the Commonwealth of Virginia, United States of America. By participating in this contest, entrants agree that the state and federal courts located in the Commonwealth of Virginia shall have jurisdiction over any dispute or litigation arising from or relating to this Contest and that venue for such litigation shall be only in the Circuit Court for the City of Richmond, Virginia, or the United States District Court for the Eastern District of Virginia, Richmond Division, or, at the election of John Mayer or Musictoday, any dispute or claim of any kind will be resolved by binding arbitration, such arbitration to be held in Charlottesville, Virginia, and shall be held in accordance with the rules of the American Arbitration Association.

Rules/Winners List: A list of winner’s names may be posted on the web of each drawing. To receive a copy of these Official Rules or the list of winners, send a self-addressed stamped envelope to: John Mayer Fan Club Contests- Winners List, P. O. Box 1873, Charlottesville, VA 22903. Specify "winners list" or "rules" on your request. WA and VT residents may omit return postage.

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Copyright Info

JOHN MAYER is Reg. U.S. Pat & Tm. Off.
The LOCAL 83 LISTENERS' UNION logo is a trademark of Portable John, Inc.
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Contact Info

Mailing Address
P.O. Box 880
Crozet VA, 22932

All mail orders should be sent to:

John Mayer Official Fan Club
P.O. Box 880
Crozet, VA 22932

Please include the following information with mail orders:
(PLEASE NOTE: ALL fields listed below must be completed in order to process your membership.)

Name:
Address:
Email Address(Required):
Telephone #:
Date of Birth:

Desired Username:
Desired Password:

Fax
434-984-6798

Customer Service
1-866-433-4592
jmcs@musictoday.com

Tickets
mayertix@musictoday.com
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